Already with us ? Prepare your move with peace of mind !
Follow these simple steps to ensure your services remain active during your move.
Log in to your Client portal with your credentials.
Click on the “Move” tab in the main menu.
Fill out the form with the required information and submit it.
NB: Due to the high number of requests during this period, processing may take more than 7 days.
Refer and Earn !
Recommend Bravo Telecom to the future occupant of your home and receive $25 off.
The new customer also gets a $25 bonus.
Everyone wins !
FAQ
When submitting your move request, you’ll find a referral section at the bottom of the form. Simply enter the new occupant’s details.
Once their service is activated, you will both receive a $25 discount on your bills.
If you have already submitted the form without referring anyone, no worries! You can still visit our referral page to add a new referral.
Once their service is activated, you will both receive a $25 discount on your bills.
If you have already submitted the form without referring anyone, no worries! You can still visit our referral page to add a new referral.
We recommend informing us at least 10 days before your move to ensure a smooth transition of your services.
Yes, a $40 fee (plus taxes) applies. This fee can be paid in one installment or split into three payments.
Log in to your client space, fill out the moving form with your new address and the desired transfer date, and submit your request. Our team will take care of the rest!
Yes, you can use your current equipment at your new address, as long as it is compatible. Our team will confirm this during the processing of your request.